Need help with Optimum Internet? Troubleshoot connection and speed problems, access your Optimum email, learn about WiFi, locate your MAC address and more! My equipment. Arris TM802 Modem. Install this modem. Button diagram.
The modem works well with a large range of speeds up to 2Gbps. To access 2Gbps speeds, you may need to request a second IP address from Spectrum. The. 32×8 Docsis 3.0 version of the modem contains 30 channels, whereas the 2×2 Docsis 3.1 version comes with 31 channels.